Important: AskFredd.ai provides educational information only and is not a substitute for professional medical advice, diagnosis, or treatment.

Emergency Resources

If you or someone you know is in immediate danger, call your local emergency number right now. You are not alone, and help is available.

This site does not provide emergency assistance

AskFredd does not provide direct medical care, psychotherapy, or replies to messages sent through the chat or any form in an emergency. Nobody monitors this site in real time. If you need help now, call one of the numbers below.

What to do right now

1

Are you in immediate danger?

Call the emergency number now: 112 (Europe) or 911 (USA).

2

Do you want to talk to someone now?

Call one of the crisis lines listed below. They are free and confidential.

3

Are you alone?

Go to the nearest emergency room or tell someone you trust — do not stay alone.

Support & crisis lines

United States

988 Suicide & Crisis Lifeline

988

Free · 24/7

CallTextChat

Call or text 988 · 240+ languages via interpreter

United States

Crisis Text Line

Free · 24/7

Text

Text HOME to 741741

United States

Veterans Crisis Line

988

Free · 24/7

CallText

Dial 988 then press 1 · text 838255

United States

The Trevor Project (LGBTQ+ youth)

1-866-488-7386

Free · 24/7

CallTextChat

Text START to 678-678

Italy

Telefono Amico Italia

02 2327 2327

Daily · 10am–midnight

CallWhatsAppChat

Italy

Croce Rossa Italiana (1520)

1520

Psychological support · Mon–Sat 8am–8pm

Call

Public-utility line, active 24/7

Italy

Samaritans OdV

06 77208977

Daily · 1pm–10pm

Call

Italy

Telefono Azzurro

19696

Free · 24/7

CallChat

For children and adolescents

United Kingdom

Samaritans

116 123

Free · 24/7

Call

United Kingdom

NHS 111 — mental health option

111

Free · 24/7

Call

Call 111, then select the mental-health option

United Kingdom

Shout

Free · 24/7

Text

Text SHOUT to 85258

Germany

Telefonseelsorge

0800 111 0 111

Free · 24/7

CallChat

France

3114 — Numéro national de prévention du suicide

3114

Free · 24/7

Call

Answered by trained mental-health professionals

France

SOS Amitié

09 72 39 40 50

24/7

CallChat

España

024 — Línea de atención a la conducta suicida

024

Free · 24/7

Call

Ministerio de Sanidad · free, confidential

España

Teléfono de la Esperanza

717 003 717

24/7

Call

Suisse

La Main Tendue

143

Free · 24/7

CallChat

Suisse

Pro Juventute

147

Free · 24/7

CallChat

For children and young people

Belgique

Télé-Accueil

107

Free · 24/7

CallChat

Belgique

Écoute-Enfants

103

Free

CallChat

For children and adolescents

Canada / Québec

988 — Ligne d'aide en prévention du suicide

988

Free · 24/7

CallText

Call or text 988 · FR / EN

Canada / Québec

Info-Social 811

811

Free · 24/7

Call

Dial 811, then option 2 (Québec)

Canada / Québec

Crisis Text Line Canada

Free · 24/7

Text

Text CONNECT to 686868

Australia

Lifeline Australia

13 11 14

Free · 24/7

CallTextChat

Text 0477 13 11 14 · online crisis chat

México

Línea de la Vida

800 911 2000

Free · 24/7

Call

CONASAMA · mental health & addictions

México

SAPTEL

55 5259 8121

Free · 24/7

Call

Crisis intervention & psychological counselling

Argentina

Centro de Asistencia al Suicida (CAS)

135

24/7

Call

Free in Buenos Aires · (011) 5275-1135 nationwide

Argentina

Salud mental — Hospital Bonaparte

0800 999 0091

Free · 24/7

Call

Ministerio de Salud de la Nación

Chile

*4141 — Prevención del suicidio

*4141

Free · 24/7

Call

From mobile phones · MINSAL

Chile

Salud Responde

600 360 7777

24/7

Call

Health guidance · mental-health option

Colombia

Línea 106 — salud mental

106

Free · 24/7

CallChat

Availability varies by region · 123 for emergencies

Perú

Línea 113 Infosalud — salud mental

113

Free · 24/7

Call

Dial 113, option 3 then 5 · MINSA

Brasil

CVV — Centro de Valorização da Vida (188)

188

Free · 24/7

CallChat

Emotional support & suicide prevention · also chat & email on cvv.org.br

Portugal

SNS 24 — Linha de Apoio Psicológico

808 24 24 24

Free · 24/7

Call

Dial 808 24 24 24, then option 4 · staffed by psychologists

Portugal

SOS Voz Amiga

116 123

Daily · 3:30pm–12:30am

Call

Portugal

SOS Criança

116 111

Weekdays · 9am–9pm

Call

For children, adolescents and families

International

Find a Helpline

Website

Find a crisis center in your country

Italy — how to access urgent care (SSN)

Emergency Room (Pronto Soccorso)

Go to the nearest hospital emergency room and ask for an urgent psychiatric consultation. Open 24/7.

CSM — local Mental Health Centre

The CSM of your ASL handles non-life-threatening urgent needs. For a first urgent visit you can often go directly during opening hours — a GP referral is not always required.

Guardia Medica (out-of-hours care)

For nights, weekends and public holidays when the CSM is closed, contact the local Continuità Assistenziale (Guardia Medica) service.

France — how to access urgent care

SAMU 15 · 112 · 114

Call 15 (SAMU) for an acute medical or psychiatric emergency, 112 (European number, works without a SIM), or 114 by SMS/fax if you cannot speak.

Psychiatric ER & CPOA

Hospital psychiatric emergency units (CH/CHU) handle acute crises. A CPOA (psychiatric reception & orientation centre, e.g. Hôpital Sainte-Anne in Paris) offers urgent assessment and orientation.

CMP & CAPS

The CMP (Centre Médico-Psychologique) is the free public outpatient service covered by Sécurité Sociale. CAPS centres provide short-term crisis reception without long hospitalisation.

Spain — how to access urgent care

Emergencies 112 · 061

Call 112 (single emergency number, valid across all Autonomous Communities) for any life-threatening emergency, or 061 (Urgencias Médicas) for medical emergencies in most regions.

Psychiatric ER

General hospital emergency departments (Urgencias) have an on-call psychiatry service (guardia psiquiátrica) for acute crises.

CSM & crisis units

The CSM (Centro de Salud Mental) is the public outpatient reference service of each Autonomous Community. Unidades de Crisis / Hospitales de Día provide intensive short-term care.

United States & Canada — how to access urgent care

Emergencies 911

Call 911 for any life-threatening emergency. You can ask for a Crisis Intervention Team (CIT) or a Mobile Crisis Team trained to respond to mental-health emergencies.

ER & Behavioral Health Urgent Care

Any hospital Emergency Room (ER) must evaluate a psychiatric emergency. Many areas also have Behavioral Health Urgent Care / Crisis Stabilization Units for walk-in mental-health care.

Inpatient Psychiatric Units

When ongoing care is needed, Inpatient Psychiatric Units (in general or psychiatric hospitals) provide admission and stabilization. The 988 Lifeline can help find the nearest resource.

United Kingdom — how to access urgent care

Emergencies 999

Call 999 for any life-threatening emergency. For urgent but non-life-threatening mental-health support, call NHS 111 and select the mental-health option (available 24/7).

A&E & Psychiatric Liaison

Any hospital A&E (Accident & Emergency) has a Psychiatric Liaison Team available 24/7 to assess and support people in mental-health crisis.

CRHTT crisis teams

The Crisis Resolution and Home Treatment Team (CRHTT) provides intensive short-term care at home as an alternative to hospital admission, accessed via NHS 111 or your local crisis line.

Australia — how to access urgent care

Emergencies 000

Call 000 (Triple Zero) for any life-threatening emergency. For 24/7 phone crisis support call Lifeline on 13 11 14.

Emergency Department

Any hospital Emergency Department (ED) will assess a psychiatric emergency and can involve the on-call mental-health service.

CATT crisis teams

The Crisis Assessment and Treatment Team (CATT) provides urgent community mental-health assessment and short-term treatment at home, accessed via the local Mental Health Line or ED.

Brazil — how to access urgent care

Emergencies 192 · 190

Call 192 (SAMU, mobile medical emergency) for acute psychiatric crises on the spot, or 190 (Polícia Militar) when there is imminent danger to life or physical safety.

CAPS psychosocial centres

The CAPS (Centros de Atenção Psicossocial) are the public mental-health units of the SUS. CAPS III and CAPS i (children/adolescents) are open 24h for walk-in crisis care without an appointment.

UPA 24h & Pronto-Socorro

The UPA 24h (Unidades de Pronto Atendimento) and hospital Pronto-Socorro provide emergency stabilization when a CAPS is not available or the situation is critical.

Portugal — how to access urgent care

Emergencies 112

Call 112 (single European emergency number, INEM — Instituto Nacional de Emergência Médica) for immediate medical or police assistance in any life-threatening situation.

Psychiatric ER

The Serviços de Urgência of district general hospitals have an on-call psychiatric service (urgência psiquiátrica) for acute crises.

SNS 24 & referral

SNS 24 (808 24 24 24) provides triage and the psychological support line (option 4); it can dispatch INEM or refer you to the appropriate service of the Serviço Nacional de Saúde.

Other Portuguese-speaking countries

Angola

Medical emergencies: 112 / 116 (INEMA ambulances). Police 113, fire 115. For a mental-health crisis, go to the emergency department of a provincial or general hospital.

Mozambique

Medical emergencies: 117 (ambulances) / 112. Police 119. For a mental-health crisis, go to the emergency department of the nearest central or provincial hospital.

Cape Verde

Medical emergencies: 130 (hospitals). Fire 131, police 132. For a mental-health crisis, go to the emergency department of a central hospital (Praia or Mindelo).

In countries without a dedicated 3-digit mental-health line, the public health and emergency network is the main reference. Numbers may vary by region — confirm locally.

You matter

Mental health challenges are more common than you might think, and seeking help is a sign of strength. If you are struggling, please reach out to a mental health professional or contact one of the helplines above. Recovery is possible, and support is available.